Once assigned, the engineer must triage, including: – Examining event tags, including enrichment data, for clues. Automatic enrichment - Set up criteria to automatically enrich incidents with additional contextual information via tags. Product Releases. Unified Analytics. As your business grows and adds applications and digital offerings, BigPanda helps you scale IT operations without increasing complexity or cost. Unified Analytics. Unified Analytics. Unified Analytics. Automatic Incident Triage. Enterprise Cloud Platform. Led by Insight Partners, this investment round will help enable BigPanda to expand its platform and market presence, and help modern enterprises detect,. Contact Info: info@bigpanda. Root Cause Changes. BigPanda for C-suite. 3) The BigPanda Team. Transformation initiatives. Enterprise Cloud Platform. Incident 360 Console. Enterprise Cloud Platform. Root Cause Changes. Automatic Incident Triage. BigPanda’s Incident Timeline lets your IT Ops teams easily understand how an incident evolved over time and the cause-and-effect relationships between its alerts, making root cause analysis of incidents and outages significantly easier. Incident 360 Console. The average enterprise deals with at least 15 different monitoring and observability tools that create thousands of alerts a day, often overwhelming and drowning their IT operations. Incident 360 Console. A BigPanda customer once said, “If our company were on fire, we know BigPanda would be there holding the firehose with us. “More is not better. Automatic Incident Triage. Step 2: Concentrate on your sphere of influence. Enterprise Cloud Platform. Unified Analytics. At BigPanda we understand the importance of. Root Cause Changes. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065New Product Releases Include Unified Search, Incident Dashboards and Enhanced Integrations with Atlassian JIRA Software, Splunk and Datadog. Root Cause Changes. See incidents more clearly. Product Releases. BigPanda’s Unified Analytics will be moving to the open beta phase soon. Root Cause Changes. Contact Info: info@bigpanda. Automatic Incident Triage. 9% risk of having a layoff. Product Releases. Incident 360 Console. Unified Analytics. For many years now, as established in a 2016 Forester report, the majority of customers prefer self-service because it offers the least amount of interaction. Enterprise Cloud Platform. Unified Analytics. Automatic Incident Triage. They discussed Lucid’s unique ITOps journey and how BigPanda helps minimize downtime of critical applications and services. Incident 360 Console. BigPanda for C-suite. If you are considering AIOps, particularly in light of the recent Dell. Designed for AI/ML-driven event correlation from the beginning, BigPanda helps modern enterprises reduce IT noise by 95%, enabling incident detection in real-time. BigPanda can also predict whether a seemingly minor alert might compound into a bigger problem. Automatic Incident Triage. BigPanda’s Event Enrichment Engine allows users to easily edit and change this order through a drag-and-drop UI. Contact Info: info@bigpanda. Enterprise Cloud Platform. With BigPanda, we have reached an availability number of 99. 15, 2023 — BigPanda, Inc. Root Cause Changes. ServiceNow IT Service Management (ITSM) is a comprehensive suite of tools and processes designed to manage and deliver IT services to external customers. Incident 360 Console. Unified Analytics. Contact Info: info@bigpanda. Incident 360 Console. Enterprise Cloud Platform. Automatic Incident Triage. Real-time Topology Mesh. What: BigPanda Pandapalooza Customer Festival ‘21. BigPanda’s customer education resources can help your organization navigate change during the AI Revolution and get more out of your investments in BigPanda. Solutions. Root Cause Changes. Incident 360 Console. Incident 360 Console. Product Releases. The service reduced fragmented alert noise from each monitoring tool and enriched the alerts with Sony’s requirements for. Automatic Incident Triage. Automatic Incident Triage. Solutions. Root Cause Changes. Solutions . 9% risk of having a layoff. The BigPanda Topology UI API allows users to structure the visual appearance of the topology between. The content in this post has been. Sanjay is a visionary. Just two of the many examples include a global leading airline that was able to reduce MTTR by 78% in the process, and. Product Releases. Contact Info: info@bigpanda. Real-time Topology Mesh. Root Cause Changes. Automatic Incident Triage. Incident 360 Console. Real-time Topology Mesh. Magazine’s annual Best. Product Releases. Unified Analytics. Solutions. Solutions. Automatic Incident Triage. Incident 360 Console. BigPanda’s Alert Intelligence service ingested and filtered 25M Zayo events in three months, reducing them by 90% to 2. Product Releases. Incident 360 Console. Who: Jason Walker, the company’s chief customer officer, and Cari Jaquet, BigPanda’s vice president of marketing, will host in MTV “VJ” style across the live streaming two-day event. Product Releases. BigPanda will immediately expose all of that information to any single person in your company that needs access to all that information. Enterprise Cloud Platform. Enterprise Cloud Platform. Real-time Topology Mesh. That’s why our customers using Generative AI and Root Cause Changes report fast, accurate incident analysis and up to a 50% reduction in MTTR. Product Releases. Root Cause Changes. Company Delivers Higher Scores Than the Average Finalist as Employees Identify Collaboration as the Main Strength of the Work Environment. Product Releases. Incident 360 Console. Solutions. Enterprise Cloud Platform. SolutionsAutomatic Incident Triage. Automatic Incident Triage. BigPanda has. Embracing the Change. To help reduce the burden on first incident responders, and to help their enterprises reduce MTTR, we’re excited to announce the latest. Eliminating errors and streamlining the incident management process are top priorities for many ITOps, NOC, SRE, and DevOps teams. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065This short video shows you how automated bi-directional ticketing works in BigPanda: Tips for Modern NOCs - Easing the Pain of Ticket Creation. and AI and ML can assist at any stage of the incident lifecycle. Real-time Topology Mesh. Automated RCA is the process of using automation to investigate incident root causes in real time using AI/ML. You connect to multiple monitoring tools, multiple change tools, topology tools, and you find ways to turn that combined data across those different systems into insight or action automatically. It’s hard to sell that way, and customers can tell when you don’t know. Solutions. Unified Analytics. Real-time Topology Mesh. Automatic Incident Triage. Strategic Venture Arms of UBS and Wells Fargo Fuel Further Growth of BigPanda’s Industry-Leading AIOps Platform. A tool rationalization head start with BigPanda. by BigPanda | Jun 26, 2023. Real-time Topology Mesh. Plus, discover how platforms like BigPanda are pivotal for IT and DevOps teams using ITOA by automating alert identification and enabling proactive incident. Real-time Topology Mesh. Root Cause Changes. Unified Analytics. Enterprise Cloud Platform. Incident 360 Console. Unified Analytics. Product Releases. Check out the full session. Automatic Incident Triage. Product. Contact Info: info@bigpanda. Real-time Topology Mesh. Product Releases. Automatic Incident Triage. Root Cause Changes. Real-time Topology Mesh. Incident 360 Console. Solutions. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it will host a user group event on March 21 at Shoreditch Treehouse in London. Incident 360 Console. Enterprise Cloud Platform. Triage Incident triage is the process of quickly evaluating a new incident and determining the next steps. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. Solutions . Real-time Topology Mesh. BigPanda’s Automatic Incident Triage helps IT Ops and NOC teams solve this pain point, improve NOC productivity and reclaim high-value L3 and DevOps FTE hours. Incident 360 Console. The BigPanda Topology UI API allows users to structure the visual appearance of the topology between. Product . Incident 360 Console. BigPanda was architected from the ground-up to provide consistent visibility across all generations of infrastructure, including mainframes, bare-metal servers, private & public clouds, containers and serverless, by letting you easily integrate with all of your monitoring. The good news: the IT leaders I met easily understood BigPanda’s value in helping Level 1, Level 2 and Level 3 incident response teams do their jobs better. The second aspect is what we call environments. Add its developer-friendly nature with its explainability, and you have a truly unique product. Unified Analytics. Real-time Topology Mesh. Real-time Topology Mesh. Root Cause Changes. Real-time Topology Mesh. Incident 360 Console. Target an area with known technical and business dynamics but poor alert quality. Enterprise Cloud Platform. Product Releases. How BigPanda automates Root Cause Analysis The first advantage of incident triage automation is self-evident in all that was just discussed, mainly a shorter incident lifecycle – leading to improved performance and availability for apps and services. Contact Info: info@bigpanda. Root Cause Changes. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065We take privacy and security seriously at BigPanda. Real-time Topology Mesh. Slash triage time in half with Generative AI. Connecting New Relic. ”Automatic Incident Triage. Incident Intelligence is a service in BigPanda that aims to transform disparate alerts into actionable incidents. Automatic Incident Triage. AIOps also provides early alerts for potential problems and suggests proactive solutions. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Our first offering from BigPanda U is now available: the “Getting Started with BigPanda” video series, that walks customers through a detailed tutorial of the main setup procedures of the BigPanda platform. SAN FRANCISCO, May 9, 2023 — BigPanda, Inc. The goal of CI/CD is to reduce the time it takes to get new features and updates into the hands of users. Enterprise Cloud Platform. Company Delivers Higher Scores Than the Average Finalist as Employees Identify Collaboration as the Main Strength of the Work Environment. In short, MTBF is a vital incident metric. Unified Analytics. Transformation initiatives. BigPanda’s Event Enrichment Engine creates high-quality incidents that deliver tangible benefits to ITOps, NOC and DevOps/SRE teams across the incident management lifecycle. Solutions. You can now adjust the BigPanda Incident Feed to better fit your incident management workflow and surface more actionable insights, with features including: Dark mode for the incident console. Contact Info: info@bigpanda. Real-time Topology Mesh. Root Cause Changes. AIOps is typically used to reduce alert noise, identify incidents across the tech stack, and automate incident management workflows. Incident 360 Console. Automatic Incident Triage. Enterprise Cloud Platform. Root Cause Changes. Automatic Incident Triage. Unified Analytics. SAN FRANCISCO, March 21, 2023 — BigPanda, Inc. SAN FRANCISCO, March 18, 2021 (GLOBE NEWSWIRE) -- BigPanda, Inc. Unified Analytics. Real-time Topology Mesh. By turning 20 alerts into 1 incident, BigPanda reduced alert noise by 95% in this one instance, and it didn’t rely on a CMDB to do it! Enrichment – a more powerful example. Implementing Machine Learning (ML) and AI in IT operations, commonly known as AIOps, can help by quickly processing large datasets and uncovering insights hidden from the human eye. Contact Info: info@bigpanda. Real-time Topology Mesh. Real-time Topology Mesh. BigPanda intelligently reduces noise by parsing incoming events to recognize duplicates or updates to. BigPanda’s Autonomous Operations platform does just that. by BigPanda | Sep 10, 2020. 4) is from the BigPanda Incident 360 UI. Unified Analytics. Enterprise Cloud Platform. Product Releases. Unified Analytics. Automatic Incident Triage. , the leader in AIOps Event Correlation and Automation, today announced Rick Underwood will be joining the company as chief revenue officer, in charge of the global Pre-sales, Sales and Channel. Product Releases. Application modernization. Their job is to essentially stop the bleeding of revenue and costs. Product Releases. 7, 2023 — BigPanda, Inc. Incident 360 Console. Product Releases. Discover what’s driving the recognition behind BigPanda’s AIOps innovations. Real-time Topology Mesh. BigPanda’s Partner of the Year annual awards program recognizes the top-performing organizations that demonstrate excellence in innovation, customer service. Automatic Incident Triage. and thereby enabling easier and faster incident resolution. Root Cause Changes. Product Releases. Unified Analytics. Incidents in BigPanda provide context to issues, and allow you to quickly identify, triage, and remediate problems before they become severe. Root Cause Changes. Solutions. Enterprise Cloud Platform. And when they do escalate, the additional business context makes it easy to prioritize and route incidents to the right teams for faster resolution. Product Releases. Product Releases. Enterprise Cloud Platform. Unified Analytics. Unified Analytics. Automatic Incident Triage. SAN FRANCISCO, Nov. Automatic Incident Triage. Solutions. Root Cause Changes. Automatic Incident Triage. Automatic Incident Triage. 1. Product Releases. Root Cause Changes. Enterprise Cloud Platform. Real-time Topology Mesh. The effects of BigPanda’s most recent round of funding—amounting to $190 million—will be reverberating throughout the company for years to come. Reduce IT operating costs by up to 50%. Enterprise Cloud Platform. BigPanda uses machine learning and artificial intelligence, including Generative AI, to reveal causal relationships behind incidents with surprising speed and accuracy. ” “BigPanda’s Event Enrichment Engine helps structure our event data and adds more context to alerts for our. Automatic Incident Triage. Solutions . By turning 20 alerts into 1 incident, BigPanda reduced alert noise by 95% in this one instance, and it didn’t rely on a CMDB to do it! Enrichment – a more powerful example. Incident 360 Console. Solutions. Root Cause Changes. , the leader in Event Correlation and Automation powered by AIOps, today announced the availability. Unified Analytics. SolutionsNow, when the APM tool sends alerts to BigPanda and BigPanda correlates these alerts into an actionable incident, it can automatically open a ticket, and, based on the ticket’s workflow, execute a command on a designed CI by invoking the orchestration tool. Automatic Incident Triage. Root Cause Changes. Product Releases. Unified Analytics. Users can also use their expert or domain knowledge and improve BigPanda’s machine learning-based incident-change matching abilities by manually flagging specific changes surfaced by. Prior to founding BigPanda, Assaf was an investor at Sequoia Capital, where he focused on early and. Every day, BigPanda is transforming the way our customers operate. Unified Analytics. BigPanda’s Open Integration Manager, provides an intuitive user interface (UI) where users can easily pre-process. SAN FRANCISCO, Aug. Root Cause Changes. Product Releases. BigPanda gives Modern Ops teams a dynamic, automated incident management solution. Unified Analytics. Yet, it’s extremely progressive in its AI capabilities. m. Automatic Incident Triage. SolutionsAlgorithmic alert correlation is an intelligent way to make sense out of this deluge of machine data and separate the signal from the noise. Real-time Topology Mesh. Automatic Incident Triage. Enterprise Cloud Platform. Dive deeper in the Incident Tags and Automatic Incident Triage BPU course. The BigPanda Root Cause Changes (RCC) feature utilizes advanced Artificial Intelligence to achieve accurate and automatic identification of change data associated with an incident. Unified Analytics. BigPanda is able to detect incidents and isolate infrastructure or application changes that may have led to an incident. Our early adopters found it greatly reduces. BigPanda’s. Incident 360 Console. BigPanda Automatic Incident Triage Automatic Incident Triage significantly simplifies and shortens triage by automatically adding actionable business context to incidents. Set up a major incident management team – to optimally benefit from your existing staff. Unified Analytics. Using a CMDB like ServiceNow’s is an ITIL best practice and enables IT teams to manage the relationships between configuration items (CI), maintain asset data, and for IT asset management. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065BigPanda’s AIOps platform helps ITOps teams prevent, manage, and resolve IT incidents with intelligent automation. Automatic Incident Triage. BigPanda provides multiple tools to isolate the IT incident’s root cause quickly. BigPanda can automatically differentiate between what can be considered “noise” and other higher priority alerts that your ITOps team needs to handle. Enterprise Cloud Platform. Automatic Incident Triage. Root Cause Changes. Automatic Incident Triage. Automatic Incident Triage. Unified Analytics. Unified Analytics. 2K views 2 years ago How it Works IT incidents often lack critical business context necessary to. The Incident Feed. Incident 360 Console. Root Cause Changes. Enterprise Cloud Platform. Product. The goal of CI/CD is to reduce the time it takes to get new features and. Real-time Topology Mesh. Yoram: Ok, so maybe a small example of each. Key aspects of ServiceNow ITSM include Service Desk, Incident, problem, and change management. We’re thrilled to introduce Unified Analytics, the latest IT Ops offering from BigPanda. Root Cause Changes. Real-time Topology Mesh. Enterprise Cloud Platform. In essence, AIOps elevates the efficiency of observability, monitoring, and event management. Automatic Incident Triage. How metrics can optimize IT operations Obviously, the end goal of most metrics is to optimize IT operations—and on the flip side of that, optimizing ITOps can result in better metrics. 1, 2022 — BigPanda, Inc. Enterprise Cloud Platform. Our platform offers cross. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. Automatic Incident Triage. Unified Analytics. Root Cause Changes. Unified Analytics. Product Releases. SAN FRANCISCO, Aug. While BigPanda’s flexible and powerful APIs are well-suited for that purpose, and BigPanda is always available to. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. Unified Analytics. Real-time Topology Mesh. Unified Analytics. BigPanda was architected from the ground-up to provide best-in-industry uptime and performance. It’s event storms. io | 650-562-6555. Unified Analytics. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065making delays. Embrace. Unified Analytics. Automatic Incident Triage. BigPanda’s Unified Analytics platform is a built-in data platform that provides IT operation leaders visibility into their operations to identify efficiency opportunities and. Automatic Incident Triage. Root Cause Changes. BigPanda for ITOps pros. Automatic Incident Triage. Step 2: Concentrate on your sphere of influence. Root Cause Changes. Automatic Incident Triage. Enterprise Cloud Platform. BigPanda has integrated with over 300 unique IT Operations tools and its. Automatic Incident Triage. BigPanda’s Automatic Incident Triage helps IT Ops and NOC teams solve this pain point, improve NOC productivity and reclaim high-value L3 and DevOps FTE hours. Unified Analytics. Automatic Incident Triage. Product Releases. Root Cause Changes. Enterprise Cloud Platform. Enterprise Cloud Platform.